Admissions 2019 Open
Understanding the concept of CRM. Importance of CRM in Banking. Tools and techniques for CRM in Banking.
Introduction to Service Industry – Retail Banking, Introduction to various assets and liabilities products, Introduction to CRM, Marketing and Relationship Management, Introduction to types of customer, Customer retention and engagement, Voice of customer – concept and implementation, Developing and deploying CRM strategy in Banks, Technology for CRM.
Classes will be conducted in the week from Monday to Saturday and practicals would be conducted at the Branch @ campus, Kiwale of our partner ICICI Bank.
Graduates in any discipline.
Rs. 25,000 (including GST)
Our faculty are seasoned Banking professionals having extensive experience from the industry and well versed with the latest practices and nuances of CRM in Banking.
23 July 2018
Pankaj Deshmukh ,
Village – Kiwale, Adjoining Pune Mumbai Expressway Pune - 412101, Maharashtra, India.
1-800-266-7768 \ +91-020-67187768
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